Contact Pirehub

General inquiries and partnerships

For general questions about Pirehub, ntanduy.com, service availability, media, partnerships, or business matters, email [email protected].

Technical and account support

For help with an account, order, domain, cloud service, API, or tool on the website, email [email protected].

Submit a request through the support form

Security and privacy reports

If you find a vulnerability or privacy issue, send the initial report to the general contact address above. Identify the affected URL or service, provide reproduction steps, and describe the impact you observed. Do not include passwords, authentication codes, API keys, payment information, identity documents, or another person's personal data in the first email. Do not access accounts you do not control, alter or delete data, disrupt the service, or publicly disclose vulnerability details before Pirehub has had an opportunity to review them. If sensitive evidence is required, agree on an appropriate channel before sending it.

What to include

Include a concise subject, the relevant URL or product name, what you expected, what actually happened, and any non-sensitive request or error identifier shown by the service. For account or order issues, provide only the necessary reference number; never send a password or full payment details. Response time depends on urgency and complexity. Pirehub does not operate a 24/7 emergency response channel or promise a fixed response time unless a separate agreement says otherwise. One complete request is usually more useful than several duplicates.